Terms of Service

1. Provider and scope

Lead Scorer is operated by Nymphar.AI, a French société par actions simplifiée (SAS), registered under SIREN 928 692 136, RCS Bobigny, with its registered office at 14 rue Anatole France, 93350 Le Bourget, France. Contact: miljan@lead-scorer.com.

These terms cover the Lead Scorer website, web application, Chrome extension, APIs, MCP server, AI agents and connected services. Lead Scorer is intended for professional use. You must have legal capacity to enter into a contract and, when acting for an organisation, authority to bind it.

By creating an account or ordering a paid service after being presented with these terms, you accept them. Any separately agreed order or service agreement prevails for the matters it specifically addresses. Our Privacy Policy explains personal data processing; accepting these terms does not constitute consent to optional tracking or to receiving marketing.

2. Accounts and access

Provide accurate account and billing information. Protect your credentials, API keys, authorised sessions and connected accounts, and tell us promptly if you suspect unauthorised access. Only connect accounts and authorise users or AI clients that you are entitled to use. Revoke access when it is no longer needed.

An API key or MCP authorisation can allow an external client to read data and perform actions within its permissions. Review those permissions and the client's own terms before connecting it. You are responsible for instructions given by you or people and clients you authorise, without limiting our own security obligations.

3. Service and AI features

Depending on your plan and configuration, Lead Scorer supports prospect discovery, imports, enrichment, scoring, CRM lists, research, drafting, multichannel campaigns, inbox synchronisation and content publishing. Features may depend on credits, an AI budget, connected accounts and third-party access.

AI-generated information, scores and drafts can be inaccurate, incomplete or outdated. Check relevant sources, recipient details, claims and content before relying on them. Scores help prioritise professional outreach; do not use the service to make solely automated decisions with legal or similarly significant effects on a person, including employment, credit or access to essential services.

Activating a campaign, scheduling a post or authorising an automation can cause later actions without a separate confirmation for each action. Review the audience, senders, content, schedule and permissions before activation, and monitor or pause the automation as needed. We do not guarantee replies, sales, deliverability, data accuracy or uninterrupted access to a third-party account.

4. Subscriptions, payments and usage

The offer and checkout identify the applicable price, currency, taxes, billing period, included features and usage allowances before purchase. Payments are processed through Stripe. Monthly and annual subscriptions renew for the selected billing period until cancelled; an annual subscription is billed for the annual period, even when its price is also shown as a monthly equivalent.

Manage your subscription through Settings → Billing and its billing portal. Cancellation stops the next renewal and normally takes effect at the end of the paid period shown there. Contact us if you cannot access the portal. Cancelling a subscription and requesting deletion of account data are separate actions.

Enrichment credits and AI budgets are separate usage allowances. An action may consume one or both according to the operation and the pricing shown in the service. AI cost depends on the model and work performed. One-time credit packs and AI top-ups are additional purchases; they are not recurring subscriptions. Allowances are not money or a transferable payment balance. Check your balance and the applicable offer before launching a large job or automation.

Refunds and billing corrections are handled under the applicable offer, any separate agreement and mandatory law. Contact us about an incorrect charge or a service failure. Nothing in these terms removes a refund, withdrawal or other remedy that the law makes mandatory. Any price change affecting an existing subscription must be notified before it applies, with an opportunity to cancel before the affected renewal.

5. Acceptable use and outreach

Use the service in accordance with the laws that apply to you, your recipients and each communication channel, and with the terms of connected platforms. Public availability of a profile, an enrichment result or a social interaction does not by itself grant permission to collect or contact a person.

• Establish a lawful basis for collecting, importing, enriching and using personal data. Give recipients the required privacy information, including the source of indirectly collected data.
• Obtain consent where required. For French B2B email outreach relying on legitimate interests, the message must relate to the recipient's profession; identify the sender and provide a simple, free way to object in every message. Other countries and channels may require prior consent.
• Honour objections and unsubscribe requests, maintain appropriate suppression records and check them before importing or contacting people again.
• Do not send unlawful spam, impersonate others, harass people, infringe intellectual property or upload data you are not authorised to process.
• Do not bypass security, access restrictions or platform limits, interfere with other customers, or attempt unauthorised access to their data.
• Do not intentionally upload sensitive personal data, criminal-offence data or children's data for prospecting, or use sensitive characteristics to discriminate against people.

LinkedIn, Google, Microsoft and other connected platforms operate independently of Lead Scorer. Connecting through Lead Scorer does not imply their endorsement or prevent them from imposing limits, changing access or restricting an account.

6. Data and confidentiality

You retain your rights in the data and content you provide. You authorise us to host, process and transmit them as needed to perform the service and the actions you request, including through the providers described in the Privacy Policy. This does not transfer ownership of your content to us.

When we process personal data on your behalf, you determine the purposes and lawful basis and we act as a processor on documented instructions. That processing requires an agreement meeting Article 28 GDPR, covering the scope, security, subprocessors, rights requests, incidents, transfers and return or deletion of data. Contact us to arrange the applicable data processing agreement before entrusting such processing to us. This page and the Privacy Policy do not replace that agreement or relieve either party of its own legal obligations.

Each party must protect the other's non-public information and limit disclosure to people and providers who need it for the service and are bound by appropriate confidentiality duties, or where disclosure is required by law. These duties continue while the information remains confidential.

7. Intellectual property

We and our licensors retain rights in Lead Scorer's software, interfaces, trademarks and documentation. Subject to these terms and your plan, you receive a limited, non-exclusive right to use the service. Third-party material remains subject to its owners' rights. AI outputs may not be unique or eligible for intellectual property protection; check that your intended use is lawful.

8. Availability and responsibility

We use reasonable care to provide and maintain the service. Maintenance, technical failures and third-party changes can interrupt features. No specific uptime or support response time applies unless separately agreed in writing.

Each party remains responsible for breaches attributable to it under applicable law. To the extent permitted by law, we are not responsible for indirect losses resulting from use of the service. This does not exclude liability for fraud, wilful misconduct or gross negligence, remove an essential contractual obligation, or limit data subjects' rights and any liability that cannot lawfully be excluded. A loss is not excluded merely because it concerns data or revenue.

9. Suspension and termination

We may restrict access where reasonably necessary to address unlawful use, a security incident, non-payment or a material breach. Where circumstances permit, we will explain the reason and provide an opportunity to remedy it; urgent protective measures may take effect immediately.

You may stop using the service, cancel renewal and request account closure by contacting us. Export the data you need using the available export features, or contact us for assistance. Closing an account does not itself erase previously sent messages, published posts or copies held by recipients. Data handling after closure is subject to your instructions, the applicable processing agreement, legal retention duties and the Privacy Policy.

10. Changes to these terms

We may update these terms to reflect changes in the service or the law. We will identify the updated version and notify existing customers of material changes through the service or their account email before they take effect, except when an immediate change is required by law or to address an urgent security issue. Changes do not apply retroactively to completed purchases. We will seek renewed acceptance where required and explain cancellation options for affected services.

11. Governing law and contact

These terms are governed by French law, subject to any mandatory protections applicable to you. Contact miljan@lead-scorer.com to seek an amicable resolution. If a dispute remains, jurisdiction is determined by the applicable procedural rules. You retain the right to contact a competent court or supervisory authority.